Shipping policy

Free worldwide delivery is available on all orders.

When possible and subject to stock availability, VAN will endeavour to fulfil shipments in the following timeframes:

UK and Europe – two to seven-day delivery for orders placed by midday (BST).

Rest of the world – five to ten-day delivery for orders placed by midday (BST).

All orders placed after the cut-off time will be shipped the next working day.

Please note that we are not able to deliver to Russia and China at this time.

You may be required to provide identification information by the Customs office of your country on import. Please contact your local customs office for more details on the import information required by your country of import.

For any queries regarding delivery terms and charges to a country not mentioned above, please contact our Customer Service team at info@vanrobot.com.